Friend’s business process improvement service help clients address a range of issues such as weak internal controls, finance function problems, operational inefficiencies or poor risk management.

A business process improvement programme is typically necessary when a company’s results are declining or when a performance gap versus peers or competitors emerges.  Our team can plan and support the implementation of revenue or margin improvement programmes and can also identify important cost reduction opportunities.

Our services include:

  • Working capital management reviews, ensuring cash tied up in stock, debtors and creditors is optimised.
  • Finance function operation reviews to identify weaknesses and improvements
  • Management reporting reviews to ensure the management accounts and other information is accurate, up-to-date, and relevant for a business’ needs
  • Risk and regulatory reviews to ensure compliance with relevant rules and regulations

Key Contact


Malcolm Friend